Frequently Asked Questions

Any business that utilizes technology is at risk of cyber-attacks, which can potentially shut down operations. Whether you handle sensitive data, operate in a regulated industry, or simply use digital tools for your daily operations, cybersecurity services are essential to protect your business.

If you suspect a cyber-attack, contact us immediately at (406) 534-0911. Our incident response team is available to assist you in mitigating the attack and minimizing any potential damage.

Getting started is easy. You can contact us via our website GetGalactica.com, email us at Hello@GetGalactica.com or call us at (406) 534-0911. Our team will discuss your specific needs and create a tailored cybersecurity plan for your business.

Cybersecurity is crucial because small businesses are often targeted by cybercriminals due to their perceived lack of robust security measures. A cyber-attack can result in financial loss, data breaches, and damage to your business's reputation.

Yes, we offer cybersecurity training programs designed to educate your employees on best practices for maintaining security. In addition, we provide comprehensive phishing simulations designed to evaluate and enhance your employees' ability to identify and respond to malicious email threats effectively. Employee awareness is a critical component of an effective cybersecurity strategy.

A cybersecurity risk assessment is a comprehensive evaluation of your IT infrastructure to identify vulnerabilities and weaknesses that could be exploited by cybercriminals. Our approach encompasses a thorough analysis of your company's IT infrastructure, systems, and processes both on the local network and cloud environment. We delve into identifying vulnerabilities, weaknesses, and potential entry points for attackers. Our team of experienced professionals will assess your current security controls and policies, evaluate your compliance with industry regulations. This assessment helps us develop a strategy to enhance your security posture. In the final phase of our CyberSecurity Risk Assessment, we will convene with the executive team for a one-hour session to present our strategic recommendations. These recommendations will address all aspects of your IT infrastructure, with the goal of significantly enhancing your security stance and fortifying your defenses against emerging cyber threats.

While no cybersecurity provider can guarantee complete immunity from cyber threats, we commit to employing the best practices and technologies available to significantly reduce your risk. We offer service guarantees based on specific criteria outlined in our client agreements.

The duration of a cybersecurity assessment can vary depending on the size and complexity of your IT infrastructure. Typically, an assessment can take anywhere from a few days to several weeks. We strive to minimize disruption to your operations while thoroughly evaluating your systems.

Galactica CyberSecurity offers a range of services tailored to protect small businesses from cyber threats and to increase productivity. Our services include cloud solutions, email security, dark web scanning, VoIP and phone solutions, vulnerability testing, managed security services, incident response, and cybersecurity training for employees. At Galactica CyberSecurity, we ensure your technology is secure whether you’re in the office or on the go.

Common signs include unexpected software installations, slow computer performance, frequent pop-ups, and unauthorized attempts to access network files. If you notice any of these anomalies, contact us immediately for a cybersecurity risk assessment.

Our team constantly monitors the latest cybersecurity trends and threats. We participate in quarterly industry conferences, subscribe to threat intelligence feeds, part of a peer group that provides security solutions to over one million endpoints and partner with the best cybersecurity solutions in the industry.

Yes, we assist businesses in meeting various industry-specific compliance requirements, including HIPAA, PCI-DSS, GDPR and even Cyber Insurance requirements. Our services can help ensure that your business adheres to necessary regulatory standards.

The cost of cybersecurity protection varies based on your specific needs and the size of your business. We offer customized pricing plans to fit a variety of budget and needs. The cybersecurity risk assessment will help identify what solutions you need. Please contact us to get started.

Managed security services involve the outsourcing of your technology operations to our experts. We monitor your systems 24/7, manage your security devices, and ensure that your defenses are always up to date, allowing you to focus on your core business functions.

While we serve a variety of industries, our primary focus is on small to medium businesses across different sectors. We understand the unique challenges faced by small to medium sized businesses and provide solutions that fit their specific needs.

We are a security first company and take security seriously. Our commitment to personalized service, combined with our expertise in protecting small and medium sized businesses, sets us apart. We focus on building long-term relationships with our clients and delivering solutions beyond just technology that provide security and a peace of mind.